Shipping policy

 

 

Num Ruchi currently ships across India.

Order Processing

● Orders are generally processed within 1–2 business days after payment confirmation.

Estimated Delivery

● Karnataka: 2–4 business days
● South India: 3–5 business days
● Rest of India: 4–7 business days

Delivery timelines may vary during festivals, holidays, adverse weather conditions, or
unforeseen logistical delays.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment.

Order Tracking

Customers will receive shipment tracking details via SMS, WhatsApp, or email once the order is dispatched.

Delivery Attempts

Courier partners usually make multiple delivery attempts. If delivery fails because the customer is unavailable or provides an incorrect address, additional shipping charges may apply for re-dispatch.

Damaged Shipments

If the outer package appears damaged at the time of delivery, customers should:

1. Take photographs before opening.
2. Contact our customer support immediately.
3. Retain all original packaging until the issue is resolved.